See Typing Status During The Chat Session

With the help of typing message alert chat operator and customer both can know the status of chat session is in process or not. By this feature the support operator is alerted when the customer is typing and customer is also alerted when sport operator is typing a response. Both are well known with their activity. With this option chat operator and customer connect with each them properly and they can get status immediately, without waiting for long time. This unbelievable feature tells your customer that a response is forthcoming and is being typed by the support operator. On the other hand, it tells the support operator that the customer is typing a response and has not walked away from the working place. Our live chat program detects keyboard activity and converts this into a handy message.